Privacy Policy

Protecting your privacy and earning your trust are of paramount importance to Black Star. We strive for clarity in how we manage, utilize, and share information about our users. This notice is presented on behalf of Black Star Group and its associated entities.

Black Star Brokerage Ltd.
Black Star Advisors Ltd.

This policy encompasses:

• Black Star's products and services, including Cash, listed equities and ETFs, mutual funds, fixed income (bonds and bills), repurchase agreements (in the form of Sell/Buy Backs)
• The official Black Star Group website, including all its related pages and future iterations.
• Interactions we have with our customers, potential clients, and prospective hires.
• As long as we retain your data, this Privacy Policy will remain relevant, even after you've ended any services or products with us. Sharing your personal details with us signifies your agreement to the terms described in this Privacy Policy.

We will revise this policy if there are any alterations in our privacy practices. For major changes, we will notify you directly.

Details you share to utilize our services:

a. Personal Details: This can comprise your full name, mailing address, contact numbers, email id, birthdate, and national identifiers you provide during registration to meet the SEC standardized KYC requirements.

b. Monetary Details: This encompasses details related to your bank, transaction records, account types and their restrictions, names of your financial institutions, and other relevant financial data we gather from you or your bank.

c. Nominee Details: If you register for an account type that requires or allows a nominee or beneficiary, we may ask for their relevant details.

a. Service Provision: Your details aid us in offering you our services, processing your transactions, verifying your identity, and ensuring you receive optimum user experience.

b. Communication: We may use your contact details to send you important notices, updates, or promotional material. You have the right to opt-out of any promotional communications.

c. Legal Obligations: We might be required to disclose your details when mandated by law, or to adhere to our regulatory requirements.

d. Improvements & Research: To enhance our application, we may utilize anonymized data for research and analysis, ensuring better services for our users.

e. Protection: We use your data to protect our application, our users, and Black Star Group from fraud, illegal activities, and other potential threats.

We value your privacy and will not sell your personal data to third parties. However, we may share your data with:

a. Affiliates: Such as Black Star Brokerage Ltd. and Black Star Advisors Ltd. for the provision of integrated services.

b. Service Providers: Entities such as banks, FinTech's, etc. that assist us in our business operations. They are bound by contractual obligations to keep personal information confidential and use it only for the purposes we specify.

c. Legal Reasons: If required by law, regulation, or in the good faith belief that such action is necessary to conform with legal requirements.

d. National Identification Authority (NIA): Where we are required to verify your identity biometrically, we share your identity verification photograph and Ghana Card number with Ghana's National Identification Authority solely for that verification.

We implement a variety of security measures to ensure the safety of your personal information. These measures include encryption, secure servers, and regular security audits.

a. Advanced Encryption: All sensitive data, such as your financial details and transaction records, are encrypted using state-of-the-art encryption techniques.

b. Two-Factor Authentication (2FA): For added security, we offer 2FA for user accounts. This provides an extra layer of protection against unauthorized access.

c. Limitation to Client Data: We store personal information electronically on cloud servers to which only authorized persons have access, and only by means of secure passwords. We authorize employees and service providers to have access to clients' personal information only on a "need-to-know" basis to fulfill their job requirements.

d. Incident Response: In the unlikely event of a security breach, we have a rapid response team ready to address and mitigate any potential risks. Our users will be promptly notified of any such incidents that might affect their data.

• Enable biometric or secret pin and two factor-authentication for your Black Star profile and for other platforms that provide this feature. This enhances account security.
• Choose a lengthy and distinct password for Black Star. Refrain from repeating passwords on various sites or applications.
• Always keep your password confidential.
• Restrict unauthorized use of your devices and web browsers
• Sign out immediately you finished using the Black Star App or web service on a shared device

We keep your personal data only as long as necessary for the purposes described in this policy, or as required by law. As a market operator licensed by the Securities and Exchange Commission of Ghana, we are required to retain customer identification and due-diligence records, including identity verification records and biometric information collected under section 4.1, for at least five years after the end of your business relationship with us, under the Anti-Money Laundering Act, 2020 (Act 1044). Records may also be retained for the period required for SEC inspections. After the applicable period expires, we securely delete or anonymise the data.

You have the right to access, update, and correct personal data in Black Star's custody and control, but some legal limits may apply. You may update certain profile information you have provided to us by, you may send a written request to this effect to clientservices@blackstargroup.ai. We may request certain personal information for the purposes of verifying your identity.

You may also request deletion of your personal data. Please note that we are legally required to retain certain records, in particular identification and due-diligence records under the Anti-Money Laundering Act, 2020 (Act 1044) and SEC record-keeping obligations. Where that applies, we must keep that data for the required retention period and cannot delete it earlier. We will delete it once that obligation expires.

The Black Star Group mobile application and website may use cookies and other tracking mechanisms to improve user experience and gather data about usage patterns.

From time to time, we may send you email, SMS text messages and other communications about Black Star's products, services, or events that may be of interest to you. You can opt-out of receiving marketing and promotional email from us by following the unsubscribe instructions contained in each of our email communications. Please note that you will continue to receive email regarding your account and transactions with us. Alternatively, you can unsubscribe from any of our marketing communications by contacting us at clientservices@blackstargroup.ai.

Black Star's Data Protection Officer is responsible for ensuring that Black Star adheres to its privacy policy.

For any questions regarding this Privacy Policy, or to submit a request related to your data, please contact our dedicated team at compliance@blackstargroup.ai.